Trust centre

Checkable claims.

Written to be printed and put in a file. Status is stated even when it is not flattering.

Regions

Where data lives.

RegionHostingVerification domainStatus
ChinaLocal cloud, Shenzhenauthentag.cn Operating
European UnionEU regionauthentag.eu In establishment
United StatesUS regionauthentag.us In deployment
AustraliaAU regionauthentag.au Planned

Which region holds an account follows where the company is registered. Regions do not share databases, keys or sign-in.

Controls

What is implemented today.

ControlState
Transport encryption and modern protocol supportImplemented
Per-item key material, encrypted at restImplemented
Master key kept out of the verification pathImplemented
Role-based access, hidden by defaultImplemented
Version archive with retrieval by dateImplemented
Signing and public anchoring of versionsImplemented
Machine interface with historical retrievalImplemented
Two-step sign-in for console accountsImplemented
Independent backup holder per regionIn deployment
Key custody in a managed key serviceIn deployment
Offline verification without a networkPlanned
Privacy

The consumer stays anonymous.

Verification requires no account, no app and no download. We do not build consumer profiles, and scan records keep a masked address rather than a full one.

Where a purchaser unlocks their own unit's data, that is bound to the product they hold — not to an identity we ask them to create.

Passport data held for a customer is never sold, re-used or analysed for our own purposes.

Legal identity

Entities and marks.

ItemDetailStatus
Platform operator ReTag Technology & Solutions — 405 Lexington Avenue, Fl 9, New York, NY 10174, United States Active
China operations Shenzhen entity, serving authentag.cn Active
EU entity Being established for the European region In progress
EU trade mark Authentag — registered European Union trade mark Registered

A registered mark is what makes customs enforcement available to a brand owner in the first place. Verification records — where a code was scanned, how often, and in what pattern — are the kind of evidence those applications are built on.

Claims

What we say, and will not say.

We do claim

The platform is built to the published EU requirements, with an internal record mapping each one to the implementation behind it.

We do not claim

Certification as a passport provider. No such scheme exists yet; we will apply when it does and publish the outcome.

Never implied

That a sealed passport makes a product compliant. Sealing proves content and time. Compliance is the operator's declaration.

Still open, industry-wide: the detailed rules on who qualifies as a legitimate-interest reader are unpublished and overdue, and the registry cannot yet accept battery registrations from anyone. We build to the law as written and adjust when the detail lands.

Send us your due-diligence questionnaire.